return policy

Return and Exchange Policy:

- Returns and exchanges are a guaranteed right for all our customers and apply to all products offered in our store.

- All products offered in our store are subject to the return and exchange policy according to the terms and conditions stated on this page.

- Returns or exchanges are accepted if the product is in its original condition and packaging.

- Returns are accepted within three (3) days and exchanges within seven (7) days of the purchase date.

- Please contact us through our Contact Us page or by phone to request a return or exchange.

- Please photograph the product and send it to us along with your city, address, and order number so we can replace it with another product if it is damaged, defective, or does not function as described.

- A full refund will be issued to the customer if the product received is completely different from the product description on our website.

- We are not responsible for any expectations regarding product use by the customer that are not mentioned on the product page of our website. - A 30 percent discount or a value of no less than 25 dirhams will be applied if the customer does not want the product and it has no defect or any problem whatsoever.